PP Betting's Privacy Policy

Introduction

PP Betting (referred to as "we", "the platform", or "PP Betting") takes your privacy seriously. This Privacy Policy clearly explains what information we collect when you use PP Betting's website, app, or any of our services, how that information is used, and how it is kept secure.

PP Betting's Privacy Policy is built in accordance with international data protection standards and applicable laws in Bangladesh. Please read this Privacy Policy in full before using our platform. Continued use of the platform constitutes your agreement to all terms of this policy.

Data Collection

PP Betting collects only the information that is necessary. We do not request unnecessary or excessive personal data. Below is a breakdown of what we collect and how.

We collect information only directly from you or through your activity on the platform. We do not purchase your data from any external sources.

Use of Information

PP Betting uses your information only for specific, legitimate purposes. The key reasons we use your data are outlined below:

• Account management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals successfully.
• Customer support: To resolve your issues and answer your questions.
• Promotions & Bonuses: To send you relevant offers (subject to your consent).
• Fraud Prevention: To protect your account and detect suspicious activity.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: Analytics to improve the user experience.

Data Sharing

PP Betting never sells or transfers your personal information to third parties for commercial purposes. However, limited data may be shared in certain circumstances:

• Payment Processors: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
• KYC services: With approved verification agencies for identity verification.
• Legal requirements: In compliance with valid orders from courts or regulatory authorities.
• Fraud Prevention: With relevant authorities to prevent fraudulent activity.

All third parties with whom data is shared are bound by PP Betting's strict confidentiality agreements and may only use the data for the specific purpose for which it was provided.

Cookie policy

The PP Betting website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

You can disable cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

Data Security

PP Betting uses industry-leading security measures to protect your information. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored in hashed format only and cannot be read directly.
• Server infrastructure is under 24/7 security monitoring.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Data backups are stored in a secure, encrypted environment.

Data Retention Period

PP Betting retains your information only for as long as needed. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Transaction records: up to 5 years, in accordance with financial regulatory requirements.
• KYC documents: up to 5 years after account closure.
• Support conversations: 1 year after the issue is resolved.
• Log files: automatically deleted after 90 days.

Once the retention period expires, data is securely and permanently deleted and cannot be recovered by any means.

Your rights

Under PP Betting's Privacy Policy, you have the following rights over your own data:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Portability: You can request a copy of your data.
• Withdrawal of Consent: You can withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Child Protection

PP Betting strictly protects the privacy of minors (under 18). We never knowingly collect any information from children or teenagers.

• Age verification is mandatory at the time of registration.
• If an account is found to have been created by someone under 18, it will be closed immediately.
• Age verification documents may be requested for suspicious accounts.

International data transfers

PP Betting is an international platform. Your information may occasionally be stored or processed on servers outside Bangladesh. In such cases:

• Equal or higher levels of security are ensured for all international data transfers.
• All data processing centers comply with international data protection standards.
• Appropriate safeguards are in place for data transfers to third countries.

Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: click the chat icon at the bottom right of the platform.
• Response time: typically within 24 to 48 hours.

Policy Updates

PP Betting may update this Privacy Policy from time to time. You will be notified in advance of any significant changes via email or a platform notification.

• The date of any changes will be noted at the top of this page.
• For significant changes, you will be notified at least 7 days in advance.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• Previous versions of the policy will no longer apply.